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The resolution varies depending on your version of Windows and the symptom you are experiencing.
If your symptom is "Poorly Displayed Text in Office Documents," try the following solutions first.
The list of video card/video driver combinations that trigger this automatic disabling of hardware graphics acceleration is not documented because the list is hard-coded in the Office programs and will be constantly changing as we discover additional video combinations that cause problems in Office programs.
Editor's Note: Microsoft recently released Microsoft Office 2019.
Word 2016 and Word 2013 use sub-pixel text rendering by default.
While this provides optimal spacing, you may prefer the appearance of pixel-snapped text for a minor improvement in contrast.
If hardware acceleration is automatically disabled by the program, nothing indicates that this change occurred.
However, if you update your video card driver and it is more compatible with Office, hardware acceleration is automatically reenabled.
For example, you see animations in Excel when you scroll through a worksheet on one computer, but you do not see the same animations on another computer.